Assist and report: Difference between revisions
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m Assist is inactive. I put strikethroughs and a disclaimer for the inactive staff email accounts, and provided the only current active staff email. |
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=== Assist === | === Assist === | ||
<nowiki>*</nowiki>'''This feature appears to be on hiatus. Staff have not been listed as ON DUTY since the reboot.''' | |||
<code>assist</code> messages are sent to all staff who are listed as STAFF ON DUTY in the WHO list. A staff member might be on duty for a stated purpose (for example, "I am available to convert the old metal ingots to the new format"), or simply to show that a staff member is available. | <code>assist</code> messages are sent to all staff who are listed as STAFF ON DUTY in the WHO list. A staff member might be on duty for a stated purpose (for example, "I am available to convert the old metal ingots to the new format"), or simply to show that a staff member is available. | ||
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=== Report === | === Report === | ||
If you feel that another player is harassing you, immediately <code>report</code> to alert staff to the situation. You should also log the incident and email cs@unwrittenlegends.net. A staff member will notify you if a log is unnecessary. | If you feel that another player is harassing you, immediately <code>report</code> to alert staff to the situation. You should also log the incident and email <s>cs@unwrittenlegends.net</s>*. A staff member will notify you if a log is unnecessary. | ||
All uses of the <code>report</code> command are logged until the next reboot. If no staff are currently available, they will be able to view your message later. | All uses of the <code>report</code> command are logged until the next reboot. If no staff are currently available, they will be able to view your message later. | ||
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#* Why: use the <code>typo</code> command or post. | #* Why: use the <code>typo</code> command or post. | ||
# "We just had this awesome roleplay! You should give an RPA to <player>!" | # "We just had this awesome roleplay! You should give an RPA to <player>!" | ||
#* Why: GMs can't bonus for roleplay they don't see. Send logs to ia@unwrittenlegends.net. | #* Why: GMs can't bonus for roleplay they don't see. Send logs to <s>ia@unwrittenlegends.net</s>*. | ||
# "Can DeSharlet do an alteration for me? I'd really love one!" | # "Can DeSharlet do an alteration for me? I'd really love one!" | ||
#* Why: do not use <code>report</code> to ask for alterations. If a merchant's being run, staff will let people know! | #* Why: do not use <code>report</code> to ask for alterations. If a merchant's being run, staff will let people know! | ||
# "How do I request a fame item?" | # "How do I request a fame item?" | ||
#* Why: use the helpfiles or post on the forums. | #* Why: use the helpfiles or post on the forums. | ||
<nowiki>*</nowiki>the cs and ia email addresses are no longer active. All email communication should be sent to admin@unwrittenlegends.net. | |||
Latest revision as of 13:24, 3 July 2025
If you need to get hold of staff in game, you can assist or report.
Assist
*This feature appears to be on hiatus. Staff have not been listed as ON DUTY since the reboot.
assist messages are sent to all staff who are listed as STAFF ON DUTY in the WHO list. A staff member might be on duty for a stated purpose (for example, "I am available to convert the old metal ingots to the new format"), or simply to show that a staff member is available.
If no staff is listed as being on duty, assist messages will not go through. Please use report if it is an emergency.
Report
If you feel that another player is harassing you, immediately report to alert staff to the situation. You should also log the incident and email cs@unwrittenlegends.net*. A staff member will notify you if a log is unnecessary.
All uses of the report command are logged until the next reboot. If no staff are currently available, they will be able to view your message later.
Other correct usages of report include:
- "I have found a bug that allows me to duplicate money."
- Why: this is serious. Staff need to know about it before anyone else knows about it. Depending on the nature of the bug, posting it may be a bad idea. When the bug is serious, do not just
reporta problem. When reporting a problem, always file abugreport first so it is entered indelibly into the bug tracking database.
- Why: this is serious. Staff need to know about it before anyone else knows about it. Depending on the nature of the bug, posting it may be a bad idea. When the bug is serious, do not just
- "Look at this cool roleplay that is going on right now!"
- Why: staff can give RPAs to roleplay, but only if they're watching. This is a good thing to let them know.
- "I'm around for my 3pm appointment with <merchant> that we made IC previously!"
- Why: sometimes staff forget, and sometimes people's logins get missed. This is helpful to them!
- "I was told to report to get my fame item!"
- Why: if you're told to use
report, use it!
- Why: if you're told to use
Improper usages of report include:
- "I think there's a typo in this helpfile."
- Why: use the
typocommand or post.
- Why: use the
- "We just had this awesome roleplay! You should give an RPA to <player>!"
- Why: GMs can't bonus for roleplay they don't see. Send logs to
ia@unwrittenlegends.net*.
- Why: GMs can't bonus for roleplay they don't see. Send logs to
- "Can DeSharlet do an alteration for me? I'd really love one!"
- Why: do not use
reportto ask for alterations. If a merchant's being run, staff will let people know!
- Why: do not use
- "How do I request a fame item?"
- Why: use the helpfiles or post on the forums.
*the cs and ia email addresses are no longer active. All email communication should be sent to admin@unwrittenlegends.net.